Stage 3: Implementation

Strategic Actions associated with this stage. During this step data collection would commence to enable a ‘before’ scenario to be quantified and subsequently assessed. During this step the innovation and the associated assessment systems and services as specified through Stage 2 will be procured. Through this step the innovation and the associated assessment systems and services as specified through Stage 2 will be developed. During this step the innovation and the associated assessment systems and services as specified through Stage 2 will be implemented and installed at the pilot location. During this step the innovation and the associated assessment systems and services will be validated against the requirements specified through Stage 2. Throughout Stage 3, consideration must be given to the overall continuation of the pilot. In particular the business case must be reviewed during the procurement step when a firm indication of the pilot costs will be apparent. Similarly during the validation step when checks will be made to ensure that all the necessary requirements of the innovation are provided. Typical outputs that might be expected from this stage. Stage 2 Stage 2 Stage 4 Stage 5 No Yes

Step 3.2 - Procurement

It is likely that this procurement step will be carried out in parallel with the data collection.

The procurement of the innovation defined by the requirements detailed in Stage 2 will be initiated in accordance with the overall strategy considered and developed through this previous stage.

If this involves departures from existing standards appropriate measures and approvals must be sought. The innovation supplier would need to be selected on the basis of the combination of the quality and price which for a given service or project will achieve the delivery of best value.

For a large pilot there are likely to be many different procurement strands and it is essential that the requirements from each strand dovetails with each other and the overall delivery programme aligns.

A good contract should set out the obligations of the parties in a way that is:

The procurement contract will also form the foundation for a productive relationship between the HA as customer and the supplier. This must be built on good communication and trust to be truly effective. The formal contract forms the framework around which a good relationship can grow. If the contract was poorly constructed, it will be much more difficult to make the relationship a success. The contract should include as appropriate:

The above considerations are generic contract requirements providing an indication of areas for consideration in the preparation of the contract. Additional consideration may be necessary in the preparation of the contract with respect to the specific operational environment of the HA network. The continuity of operation of the HA network would be imperative but limited disruption may be necessary in order to implement the pilot. The limits of this disruption must be clearly defined. Similarly the extent of permitted access to control and equipment rooms must be clarified.